One platform from real-time visibility to autonomous action.
ControlUp ONE unifies DEX and IT operations across virtual desktops, physical devices, Cloud PCs, SaaS applications, and unified communications — turning real-time signals into clarity, and clarity into automated fixes.
ControlUp for VDI
Real-time monitoring, troubleshooting, and optimisation for Citrix, Omnissa Horizon, AVD, and other virtual estates — catch slow logons, session latency, and app crashes before they interrupt the workforce.
ControlUp for Desktops
Deep DEX visibility for physical Windows, macOS, and Linux devices — device health, Wi-Fi quality, app stability, and Teams/Zoom call performance — wherever employees work.
Pulse AI
An agentic AI engine that analyses real-time patterns across endpoints, apps, networks, and users — suppressing expected noise, surfacing what matters, and guiding or automating the fix.
Automation & Self-Healing
No-code workflows, a rich script library, and self-service actions shift IT from reactive support to Autonomous Endpoint Management — routine issues resolve themselves within IT-defined guardrails.
Who we deploy ControlUp for.
Keep virtual workspaces fast at scale
For enterprises running Citrix, Omnissa, Parallels RAS, or AVD estates, ControlUp pinpoints logon storms, resource contention, and protocol latency in seconds — and right-sizes infrastructure with real usage data.
Support employees wherever they work
For work-from-anywhere organisations, ControlUp gives IT visibility into home Wi-Fi, ISP issues, device health, and collaboration call quality — ending the “works fine in the office” blind spot.
Shift left, shrink ticket queues
For IT leaders under cost pressure, Pulse AI and self-healing automation resolve issues before tickets exist — while device lifecycle and licence-reclamation insights fund the programme from savings.
DEX deployed by the people who run your platforms.
ControlUp instruments the exact platforms we design and operate every day — Citrix, Omnissa, Parallels RAS, AVD, and physical fleets. That means our deployments come pre-loaded with the dashboards, triggers, and automations that actually matter in each environment.
- Strategy & Advisory — define your DEX and automation roadmap
- Assessment — baseline experience scores across your estate
- Design — architect ControlUp ONE for your platforms and topology
- Deployment — rapid agent rollout across virtual and physical fleets
- Automation enablement — scripts, triggers, and self-healing actions
- ITSM integration — ServiceNow workflows and enriched incident context
- Managed Services — proactive DEX operations from our 24/7 Thane NOC
- Quick Start — fixed-outcome pilot on a defined user population
EUC Platform Depth
Our engineers troubleshoot Citrix, Omnissa, Parallels RAS, and AVD estates daily. We know which ControlUp metrics predict trouble on each platform — and which automations safely fix it.
Vendor-Agnostic Advisory
We help you weigh ControlUp against Liquidware, LogicMonitor, and native platform tooling — and often architect them together — based on your estate, not our margin.
Automation-First Mindset
We don't stop at dashboards. Our engagements build the trigger-and-remediation library that moves your estate toward autonomous operation — with guardrails your team controls.
24/7 Managed DEX from India
Our Thane NOC watches your experience scores around the clock — proactive remediation, monthly DEX reporting, and continuous automation tuning as a managed service.
See what your employees are really experiencing.
Start with a ControlUp-powered assessment — real experience scores across a slice of your estate, the top friction points, and the automations that would eliminate them.