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AEGIS by XenTegra India
Managed Services · India

Your IT. Always protected. Always performing.

Monitoring, patching, security, cloud operations, and service management, connected through one intelligent command centre and one accountable Indian partner.

Global NOC coverage
24/7/365
Years global delivery
20+
Aligned processes
ITIL v4
And RBI aware
DPDP

From reactive support
to resilient operations.

AEGIS brings specialized engineers, disciplined processes, and intelligent automation together, so every signal has context, every incident has an owner, and every improvement is measurable.

See AEGIS respond
  1. 01

    See everything

    Unified monitoring across workspace, endpoints, cloud, network, and print.

  2. 02

    Act intelligently

    Policy-driven automation handles routine issues; experts lead when judgment matters.

  3. 03

    Improve continuously

    Trend analysis, service reviews, and roadmaps turn operations into progress.

One service model across the full stack.

Six connected service pillars protect performance from endpoint to cloud, delivered through one accountable experience.

  • Observe

    24/7 NOC Monitoring

    Full-stack observability, topology, alert correlation, forecasting, and proactive triage.

  • Maintain

    Patch & Endpoint

    Real-time inventory, vulnerability insight, automated patching, and remote endpoint control.

  • Optimize

    Cloud Operations

    Capacity, performance, cost, and lifecycle management across hybrid cloud.

  • Protect

    Security Operations

    Prevention, behavioural detection, automated containment, and managed response.

  • Simplify

    Print Management

    Cloud-managed printing, secure release, policy control, auditing, and fleet visibility.

  • Resolve

    Service Management

    ITIL-aligned ticketing, portals, knowledge, asset context, SLAs, and human support.

Deep capabilities, one operating model.

AEGIS unifies security, endpoint control, observability, printing, service management, and protected knowledge, without exposing the complexity of the tools underneath.

  • Prevent · Detect · Contain

    Threat Protection & Response

    Layered endpoint and identity protection backed by continuous detection and guided response.

    What's included
    • Endpoint detection and response
    • Ransomware and exploit prevention
    • Automated investigation and containment
    • 24/7 managed threat response
    • Identity and user-behaviour analytics
    • Incident evidence and response reporting
  • Print · Release · Govern

    Modern & Secure Printing

    Serverless print management that makes hybrid printing simpler, safer, and easier to govern.

    What's included
    • Secure release and pull printing
    • Cloud-managed print deployment
    • Identity-based access policies
    • Mobile and remote printing
    • Print activity audit trails
    • Driver and queue automation
  • Discover · Correlate · Predict

    NOC Observability

    Full-stack visibility that turns infrastructure telemetry into prioritized operational action.

    What's included
    • Network, cloud, and infrastructure monitoring
    • Automatic discovery and topology mapping
    • Alert correlation and noise reduction
    • Service health dashboards
    • Capacity and performance forecasting
    • Custom escalation and remediation workflows
  • Inventory · Patch · Automate

    Remote Monitoring & Management

    Continuous endpoint control for fast patching, remote support, and security hygiene.

    What's included
    • Real-time hardware and software inventory
    • OS and third-party application patching
    • Remote support and troubleshooting
    • Software deployment and removal
    • Vulnerability discovery and prioritization
    • Policy-based automation and reporting
  • Request · Resolve · Improve

    Service Desk & Ticketing

    A structured service experience connecting people, tickets, assets, SLAs, and knowledge.

    What's included
    • Multi-channel ticket intake
    • ITIL-aligned incident and request workflows
    • SLA tracking and smart escalation
    • Customer self-service portal
    • Asset, contract, and service history
    • Knowledge base and service reporting
  • Document · Protect · Share

    Secure Knowledge & Password Vault

    A controlled repository for operational documentation, credentials, and privileged knowledge.

    What's included
    • Encrypted password and secrets vault
    • Structured documentation repository
    • Role-based access controls
    • Secure team and client sharing
    • MFA and SSO support
    • Version history and access auditing
Xen-DaaS · Secure Digital Experience

Applications, browsers
& desktops delivered your way.

The AEGIS workspace service for critical applications: experience insight plus secure app, browser, and desktop delivery across hybrid and cloud.

  • Flexible delivery

    Applications, secure browsers, full desktops, or a blended model.

  • Policy-driven access

    Identity, device, and context controls protect every session.

  • Digital experience

    Session health, user experience, and performance visibility.

  • Hybrid by design

    Cloud, datacenter, and multi-platform workloads under one service.

  • Critical app continuity

    Resilient access to the applications the business cannot lose.

  • Any device, anywhere

    A consistent experience without placing data on unmanaged endpoints.

See an incident become a verified outcome.

Select a scenario and watch the AEGIS operating model move from signal to resolution.

AEGIS OPERATIONSLIVE
INCIDENT 01

CVE risk detected

A high-risk vulnerability appears across 86 managed endpoints.

Priority P1Owner NOC · INDIAPolicy AUTO + HUMAN
VERIFIED OUTCOMEResolution in progress
Beyond IT solutions

Insights for India's
IT community.

View all insights
Security - Third-Party Access

Ask the Architect: The Laptop That Was Never “Theirs”

Your contractors may be trusted—but can you trust their devices? See how browser isolation can secure BYOD and third-party access without extending trust to unmanaged endpoints.

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The attack surface organizations often forget isn’t another server. It’s the browser tab.

The ₹40 Lakh Click: The Security Blind Spot Hiding in Your Browser

Your firewall may be working. Your antivirus may be working. Your SOC may be watching. But what is protecting the employee at the exact moment they click?

Read more
How Parallels RAS 21 Addresses Today’s Hybrid Work Challenges

How Parallels RAS 21 Addresses Today’s Hybrid Work Challenges

Explore how Parallels RAS 21 helps IT teams control cloud costs, strengthen contextual security, simplify multi-domain administration, improve session resilience, and prepare for evolving workplace platforms.

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How to Deploy Parallels RAS on Microsoft Azure: A Step-by-Step Guide

Parallels RAS in Azure

Learn how to deploy Parallels RAS on Microsoft Azure, from network and security planning through gateways, RDSH servers, identity integration, monitoring, testing, and production readiness.

Read more

Ready to modernise?
Transform with confidence.

Cloud, security, workspace, infrastructure, and managed services — delivered by engineers who understand both global standards and India-local execution realities. Every engagement starts with a complimentary MicroAssessment.

000 1800 050 3456
Toll Free · India